Are you looking for long-term successful career with a company that cares?

Hometown Insurance Agency of LI Inc., is a regional independent insurance agency known for our professionalism and a pleasant work environment.

Your office support role will be essential in demonstrating our commitment to client service & satisfaction.

Responsibilities:

• Front Desk Management: meet, greet and properly distribute calls, texts, faxes, scans, daily mail, and emails. Provide support for sales and service team as needed
• Manage shipping and receiving of parcels
• Interact in a professional manner with clients and colleagues via phone, internet, and face-to-face
• Complete data entry accurately and timely, demonstrating high proficiency with client management system
• Meet customer needs and exceed expectations, upholding agency’s strong reputation for superior service
• Continually expand knowledge of process and our customer focused business model in order to accurately address client concerns
• Collect and confirm accuracy of customer information
• Provide copies of declaration pages / ID card and other documents to customers
• Log all interactions timely and as per company procedures
• Process billing payments on carrier websites, respond to general billing inquiries, and document same accurately
• Proactively problem solve, properly escalating to Management as needed

Skills Required:

• Minimum of one (1) year experience in office administrative, an insurance background preferred
• Strong attention to detail and accuracy
• Ability to prioritize workflow properly
• Excellent customer orientation and the ability to navigate customer expectations
• Advanced Tech skills - familiar with Microsoft Office: Outlook, Excel, Word
• Enthusiastic, cooperative team player, adaptable to new or changing circumstances while maintaining a professional demeanor

We are interested in meeting you...Consider joining our Team!

Send resume to be considered for the position.

Hourly pay is commensurate with experience

Equal opportunity employer.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Please provide a few sentences explaining why this position interests you.

Ability to Relocate:

• Bohemia, NY 11716: Relocate before starting work (Required)

Work Location: In person